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Adjei, K O (2020) A model for predicting cost control practice in the Ghanaian construction industry, Unpublished PhD Thesis, , University of Johannesburg.

Agumba, J N (2013) A construction health and safety performance improvement model for South African small and medium enterprises, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Ansah, S K (2018) An integrated total quality management model for the Ghanaian construction industry, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Coffie, G H (2018) Development of a cost-predicting model for construction projects in Ghana, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Eyiah-Botwe, E (2017) Development of a sustainable stakeholder management framework for construction projects in Ghana, Unpublished PhD Thesis, , University of Johannesburg.

  • Type: Thesis
  • Keywords: education; trust; conflict resolution; developing country; investment; monitoring; project delivery; public sector; Ghana; probability; sample size; construction project; project manager; stakeholder; critical success factor; questionnaire survey
  • ISBN/ISSN:
  • URL: https://www.proquest.com/docview/2526866267
  • Abstract:
    The construction industry’s role in the infrastructure development and other sectors of the economy in developing countries is well acknowledged for its importance. Moreover, the need for an accelerated growth has led to the establishment of the Ghana Education Trust Fund (GETFund) and currently the Ghana Infrastructure Investment Fund (GIIF) for public-sector projects. Nevertheless, the diverse stakeholders involved in project development coupled with the high rate of public-sector project failure has made it receive negative public attention. Efforts by project managers to use the project management hard skills to improve project delivery have failed. However, the use of innovative stakeholder management (SM) soft skill approach has been embraced in developed countries to enhance stakeholder management success and project delivery. The identified challenge is the factors that need to be considered by project managers and a formal model to be used in Ghana as a developing country. The main aim of this study was to develop a sustainable stakeholder management framework for project SM success and enhanced project delivery. A Mixed-Method research approach was employed using a literature review and qualitative Delphi survey to explore key constructs and measurement variables. Twelve out of the Twenty experts purposively sampled from the industry using eight-factor criteria initially agreed to participate in the study. However, ten experts participated in the three-rounds Delphi survey that identified eighty-one measured variables. The variables were categorised into critical success factors CSF (59) barrier factors CBF (8) and SM output (14). Also, identified were six exogenous critical success factors and one endogenous SM success construct. The study identified SSM as a six-factor model defined by the exogenous factors of pre-stakeholder identification; stakeholder identification; stakeholder assessment; stakeholder engagement; conflict resolution; implementation, monitoring and feedback. Also identified is the direct effect of external environment (CBF) on SSM success.A quantitative questionnaire survey involving 350 purposively sampled industry participants was conducted. The 289-valid returned questionnaire constituted 82.5% response rate. Using an SPSS 16.0 for data entry, a Pre-CFA PC Varimax test was used to examine the validity and reliability of the measured variables and latent constructs. All the exogenous constructs (CSF and CBF) met the data internal consistency pre-set thresholds. Furthermore, a CFA test was conducted using a robust analytical structural equation modeling SEM IBM SPSS AMOS 22 for model fit.First, the unidimensional models were overidentified and met the goodness-of-fit criteria. Secondly, the SEM involve d using a two-step approach of analysing the six-factor distinct conceptualised measurement and structural models for model fit. An acceptable model fit was achieved after modification of the initial measurement model which had indications of meeting the model fit threshold. Similarly, the structural model achieved all the acceptable model fit threshold criteria validating the postulated six-factor SSM success model. Thirdly, the study examined and found the model to be statistically significant at 5% probability implying that the exogenous factors have a direct influence on SSM success and hence are predictors. Similarly, it was established that pre-stakeholder identification; stakeholder engagement; conflict resolution; implementation, monitoring, and feedback constructs have strong and direct influence while stakeholder identification and assessment had a weak but direct influence on SSM. The study made a significant contribution to the body of knowledge. Theoretically, it confirmed pre-stakeholder identification; stakeholder identification; assessment; engagement; conflict resolution; implementation, monitoring and feedback as exogenous factors directly influencing the overall SM success and that SM theory is multifaceted. Thus, pre-stakeholder identification and con fict resolution were two new constructs considered in a holistic SM model. Also, it confirmed the influence of external environment factor as critical barriers to SSM success and in-depth theoretical information on SM practice in developing countries. The methodological contribution was the use of a Mixed-Method approach involving Delphi, questionnaire surveys and SEM to develop a holistic SM model. No previous study had employed that methodology. The practical significance and value of the study is the development of a holistic formal model for project managers and the Ghanaian construction industry. Project managers can enhance project delivery in the public sector by carefully considering the six-factor SSM framework, the variables and key factors as identified. The study recommends the evaluation of the combined and direct effects of the critical and barrier exogenous factors identified for SSM success in developing countries. Furthermore, project managers should carefully consider pre-stakeholder identification and conflict resolution factors to the known generic factors for increased stakeholder satisfaction and meeting stakeholder needs. On limitation, increased sample size could have enhanced the results due to a large number of measured variables studied. Also, this study considered project rather than process management.

Grobler, K (2000) Improving the effectiveness and image of the building and civil construction process, Unpublished PhD Thesis, , University of Johannesburg.

Ladzani, M W (2009) Evaluation of small and medium-sized enterprises' performance in the built environment, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Makabate, C T (2021) Investigating the adoption of building information modelling (BIM) within the small medium enterprises (SMEs) in contracting and consulting organisatios in the South African construction industry, Unpublished PhD Thesis, , University of Johannesburg.

Marnewick, C (2008) Ensuring succesful erp implementations using the vision-to-project framework, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Marxen, K (2017) Demand guarantees in the construction industry: A comparative legal study of their use and abuse from a South African, English and German perspective, Unpublished PhD Thesis, , University of Johannesburg.

Musonda, I (2012) Construction health and safety (H&S) performance improvement: a client-centred model, Unpublished PhD Thesis, , University of Johannesburg.

Mwanaumo, E M (2013) An integrated approach to multi-stakeholder interventions in construction health and safety, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Nkomo, M W (2020) Assessment of mentoring of construction workers in the South African construction industry, Unpublished PhD Thesis, , University of Johannesburg.

Nyakala, K S (2017) Developing a road construction quality assurance process measurement tool: The case of Mopani district municipality, Unpublished PhD Thesis, , University of Johannesburg.

Ogunsanya, O A (2018) Integrated sustainable procurement model for the Nigerian construction industry, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Ojo, E M (2016) Assessment of green supply-chain management in South African and Nigerian construction firms, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Shikweni, S (2018) Talent management in the South African construction industry, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Somiah, M K (2018) An integrated competitive advantage model for indigenous construction firms in the Ghanaian construction industry, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Yankah, J E (2018) An integrated framework of marketing in construction contracting enterprises in the Ghanaian construction industry, Unpublished PhD Thesis, , University of Johannesburg (South Africa).

Zaayman, L (2017) Optimisation of mechanised maintenance management of railway track infrastructure, Unpublished PhD Thesis, , University of Johannesburg.